Payment & Billing Options

Payment Options

SmartHub allows you to manage all aspects of your electric account from your computer, tablet, or phone. Members can navigate all of these features by simply accessing the member portal in SmartHub.

SmartHub

To Access Your SmartHub App

Members with smartphone or tablet devices can download the SmartHub app from the iTunes App Store or from the Google Play Android Market. After installation of SmartHub, search for Gunnison County Electric Association. To register, you will need your account number and the name on your account exactly as printed on your bill statement.

To Set Up AutoPay

  • Log on to SmartHub and click on the “Billing & Payments” option
  • Click on “Auto Pay Accounts”
  • Click on “Sign Up for AutoPay” and enter your information

Pay Now is an easy way to pay! Pay Now offers an online bill payment alternative to SmartHub. With Pay Now, you can pay your bill without creating and maintaining a password. To manage all aspects of your electric account, please register with SmartHub.

PayNow

Once your account is set up, Pay by Phone allows you to make a payment without giving your personal information to a live person. This payment method is quick, easy, and secure.

  • Dial toll-free at 844-GCEA-PAY (844) 423-2729 24 hours a day, 7 days a week
  • Enter your Gunnison County Electric Association (GCEA) account number found on your current GCEA bill
  • Enter your payment method:  Visa, MasterCard, debit, or check

Locations

GCEA has payment drop boxes at the following locations:

Payments

We do request that all payments be made by check and placed in an envelope with your name and address.

If you are making a payment to prevent discontinuance of service, you should not use dropbox.  Please, personally deliver your payment to the office or make an immediate payment online.

Billing Options

The Budget Billing Plan provides members the option to pay an average bill throughout the year.

  • A member must have been served by GCEA at the member’s current residence for a period of 12 months.
  • The monthly installment is calculated based on the year’s average usage, helping to spread the typically higher bills of the colder months throughout the 12 month period.
  • Each June is the reconciliation month when credit or balance due is accessed.

PrePay allows you to purchase energy and monitor your electric usage in a self-managed program. Our PrePay program is a billing option for residential members designed to optimize payment flexibility and avoid having to pay large deposits. Members can visit one of our offices to sign up for PrePay.

  • An initial $50 payment toward your credit balance is required.
  • Once your account is set up, you need to register with the free SmartHub app to receive notices.
  • Our PrePay accounts are calculated daily based on the energy consumed in the previous 24 hours.
  • When your account credit balance gets low, we will notify you by email or text to remind you to replenish your account to avoid interruption in service.
  • Payments can be made in our office, by mail, through the SmartHub app, or with our new Pay by Phone option at (844) 423-2729.
  • Each Fiscal quarter, GCEA will hold a drawing for members signing up for paperless billing for the first time during that quarter.
  • Two lucky winners will each receive a $50 bill credit.
  • Visit SmartHub, if you do not already have a login, you will need to create one.
  • Once you are logged in, click on my profile, then update my printed bill settings and select “turn off printed bill settings.”